Contact / Palembang HQ
Contact Herbal Pria
We are here to help you on your journey toward better health. Whether you have a question about a specific vitamin formula or need assistance with an order, our team in Palembang is ready to provide the information you need.
Palembang · Sumatera Selatan
Direct Lines
Reach our team through any of these channels
Use the details below to get in touch with us. We handle product questions, order support, wholesale inquiries, and website technical issues from our Palembang office.
Visit Our Office
Our physical location is in the heart of Palembang. If you are in the area, you can visit us to learn more about our popular products for men and our company philosophy.
Address
Jl. Ahmad Yani No. 102, Ilir Barat I, Palembang, Sumatera Selatan, 30137
Phone Inquiries
For immediate assistance during business hours, you can reach our customer service team by phone. We are available to discuss product details and shipping information.
Email Support
For detailed questions or order inquiries, email is often the best method of communication. We aim to respond to all messages within one business day.
Location & Visits
Plan a visit to our Palembang office
Our office sits along Jl. Ahmad Yani, one of the main corridors in Ilir Barat I. If you are driving, street-side parking is available nearby. For those unfamiliar with the area, the Ampera Bridge is a short distance to the south and serves as a useful reference point.
When you arrive, our front desk staff can walk you through our range of natural supplements for men, explain ingredient sourcing, and answer questions about men's vitamin formulas. No appointment is required for general product questions during business hours.
Send a Message
Tell us how we can help
Fill out the form and our customer service team will get back to you within one business day. For questions about a specific order, please include your order reference so we can locate it quickly.
Response Time
Within one business day
Office Hours
Monday to Friday, 09:00–18:00 WIB
Prefer Email?
[email protected]Other Ways We Can Work Together
Beyond general inquiries, here are two areas where we welcome direct contact
Wholesale & Distribution
Carry Herbal Pria in your store
If you are interested in carrying Herbal Pria products in your retail store or wellness center, please contact us for wholesale pricing and partnership opportunities. We are always looking to expand the availability of natural supplements for men across Indonesia.
Reach out by email with a short note about your business, your location, and the product lines you are most interested in stocking. Our distribution coordinator will follow up with available options, minimum order details, and delivery coverage for your region.
Email About WholesaleTechnical Support
Website or account issues
If you encounter any issues with our website or your online account, our technical team is available to help. Please provide as much detail as possible about the problem you are experiencing so we can resolve it quickly.
Helpful details include the page you were on, the device and browser you were using, and any steps you took before the issue appeared. The more context you can share, the faster our team can identify the cause and respond with a fix or workaround.
Report a Technical IssueFeedback & Suggestions
Your input helps us serve the community better
We value the input of our customers. If you have suggestions on how we can improve our men's health support services or new products you would like to see in our catalog — such as additional energy and endurance formulas or vitamins and minerals for men — please reach out. Your feedback helps us grow and serve the community better.
Every message is read by our team. Ideas for healthy lifestyle products, packaging improvements, or educational content for our wellness blog are all welcome.
Ready to talk with our team?
Call during business hours or send an email and we will respond within one business day.